1. Data We Collect
We collect and process the following types of personal data:
1.1 Information You Provide Directly
- Name, email address, shipping and billing addresses, phone number, and payment information when making a purchase.
- Contact details when you sign up for our newsletter or communicate with us.
1.2 Information Collected Automatically
- Cookies & Tracking Technologies: We collect data such as IP address, device type, browser type, browsing behavior, and website interactions.
- Analytics Data: We use tools like Google Analytics to track website traffic and user behavior.
1.3 Information from Third Parties
- If you interact with us through social media or third-party services, we may receive data such as usernames and engagement details.
2. How We Use Your Data
We use your personal data for the following purposes:
- Processing Orders: To fulfill purchases, manage shipping, and handle payments.
- Customer Support: To respond to inquiries and provide assistance.
- Marketing & Communication: To send promotional emails, newsletters, and personalized offers (with your consent).
- Improving Our Services: To analyze website performance and enhance user experience.
- Legal Compliance: To comply with applicable laws and regulations.
3. Legal Basis for Processing
Under the GDPR, we rely on the following legal bases to process your personal data:
- Contractual Necessity: To process your orders and provide services.
- Legitimate Interests: To improve our website, prevent fraud, and conduct marketing.
- Consent: When you opt into newsletters or marketing communications.
- Legal Obligations: To comply with tax, legal, or regulatory requirements.
4. How We Share Your Data
We do not sell your personal data. However, we may share data with:
- Service Providers & Partners: Payment processors (e.g., Stripe, PayPal), shipping providers, and analytics tools.
- Legal Authorities: When required by law or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
5. International Data Transfers
Your personal data may be transferred and stored outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.
6. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
- Purchase records: Retained for tax and legal compliance.
- Marketing data: Retained until you unsubscribe.
- Contact inquiries: Retained for up to 12 months.
7. Your Rights Under GDPR
Under the General Data Protection Regulation, you have the right to:
- Access Your Data – Request a copy of the data we hold about you.
- Rectify Your Data – Correct any inaccurate or incomplete data.
- Erase Your Data – Request deletion of your personal data.
- Restrict Processing – Limit how we process your data.
- Data Portability – Receive your data in a structured format.
- Object to Processing – Opt out of direct marketing or profiling.
- Withdraw Consent – If processing is based on consent, you can withdraw it anytime.
To exercise your rights, contact us at [email protected].
8. Security Measures
We take appropriate technical and organizational measures to protect your personal data, including:
- Encryption: Secure HTTPS protocol and encrypted payment processing.
- Access Controls: Limited access to personal data by authorized personnel only.
- Regular Audits: Routine security checks to ensure data protection.
Despite our efforts, no method of transmission over the internet is completely secure. Please take precautions when sharing sensitive information.
9. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences in your browser settings. For more details, see our Cookie Policy.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to read their policies before providing any personal data.
11. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. If significant changes occur, we will notify you via email or a website notice.
12. Contact Information
If you have questions or concerns about this Privacy Policy or how we handle your data, contact us at:
SmartLensDefense
Website: SmartLensDefense.com
Email: [email protected]
Address: Anderson 15, Petah Tikva, Israel
By using our website, you agree to this Privacy Policy. If you do not agree, please discontinue use immediately.
Thank you for trusting SmartLensDefense with your privacy!